Root Car Insurance Reviews: Best Car Insurance For Good Drivers?

For both legal compliance and financial protection, auto insurance is essential. It protects you from financial hardship by covering accident-related losses, injuries, and obligations. Driving responsibly and safely depends on it because it also gives you peace of mind and protects your valuables.

Today we have root car insurance for you and this is our root car insurance reviews post where we have covered how it works, pros & cons, coverages and benefits, and some alternative options as well.

Introduction: What is root car insurance

Root auto insurance was established in 2015 on the idea that driving habits, rather than demographics, should be the primary determinant of auto insurance costs. Utilizing data science and mobile technologies, the firm has transformed the vehicle insurance sector by providing reasonable prices to safe drivers. 20 billion miles of data have been gathered by the company to improve the pricing models.

Their app, which has received more than 12 million downloads, enables drivers to obtain insurance in less than a minute, manage their policy, and submit a claim. Additionally, a claims system combined with cutting-edge machine learning methods enables automated loss expenditure and quick claims reimbursement.

Currently available in 34 states, Root is the first licensed insurance company in the country to be driven exclusively by mobile. Root became public in 2020, becoming Ohio’s largest IPO.

The goal of Root’s strategy is to provide a more precise and equitable method of pricing auto insurance by challenging conventional insurance models.

How does root auto insurance work?

Root Car Insurance operates on a telematics-based model, which means it uses data about your driving habits to determine your insurance rates. Here’s how Root Auto Insurance works:

root auto insurance quote

Mobile App and Data Collection: You must download and register for the Root mobile app in order to receive a quote and a policy.

The software gathers information on your driving habits using the sensors on your smartphone. This encompasses variables such as speed, braking techniques, acceleration, using a phone while driving, and more.

Driving Behavior Analysis: Root examines the information gathered from the app to assess your driving style and establish your risk profile. Lower rates could result from safer driving practices.

Personalized Premiums: Your individual driving habits and behavior are used to determine your insurance rate. If you exhibit safe driving practices, your insurance premium can be reduced.

Quote and Policy Generation: Root offers a customized insurance quote based on the collected data following a trial period (often a few weeks) of data collecting and analysis.

If you decide to go forward with the quote, Root will create a policy specifically for your driving style and determine the relevant premium.

Policy Management and Claims: You can manage your insurance, make adjustments, and even submit claims directly from your mobile device thanks to the Root app.

You can use the app to report an incident and begin the claims process in the event of an accident.

By focusing on how you drive rather than making assumptions based on conventional demographic criteria, Root Car Insurance seeks to provide more personalized and potentially cost-effective insurance choices. It’s crucial to keep in mind though that if you don’t drive carefully throughout the trial time, your premium could not be as reasonable.

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Where is root insurance available?

In the US, Root Car Insurance is accessible across the nation in many states. However, in some states, Root Insurance is not available. Here, is a list of all places where root auto insurance is available.

  • ALABAMA
  • AMERICAN SAMOA
  • ARIZONA
  • ARKANSAS
  • CALIFORNIA
  • COLORADO
  • CONNECTICUT
  • DELAWARE
  • FLORIDA
  • GEORGIA
  • GUAM
  • ILLINOIS
  • INDIANA
  • IOWA
  • KANSAS
  • KENTUCKY
  • LOUISIANA
  • MARYLAND
  • MISSISSIPPI
  • MISSOURI
  • MONTANA
  • NEBRASKA
  • NEVADA
  • NEW MEXICO
  • NORTH DAKOTA
  • NORTHERN MARIANA
  • OHIO
  • OKLAHOMA
  • OREGON
  • PENNSYLVANIA
  • PUERTO RICO
  • SOUTH CAROLINA
  • TENNESSEE
  • TEXAS
  • UTAH
  • VIRGINIA
  • VIRGIN ISLANDS
  • WEST VIRGINIA
  • WISCONSIN

How to get a root car insurance quote?

The following actions are normally required to obtain a root insurance quote:

Download the Root App: Start by downloading the Root Insurance app for mobile devices from the Google Play Store or the App Store for iOS.

Sign Up: By entering the required information, such as your email address, phone number, and password, open the app and establish an account.

Grant Permissions: To accurately assess your driving behaviors, give the app access to your location and driving data.

Complete the Test Drive: During a test drive time, the app will start gathering information about your driving habits. During this time, continue to drive as usual.

Receive a Quote: The app will evaluate your driving data after the trial time, which is often a few weeks, and give you a customized insurance price based on your driving patterns.

Review Your Quote: You can examine the quote and discover the anticipated premium amounts for your auto insurance coverage.

Accept or Decline the Quote: Pick whether to accept the quote and move forward with buying insurance or reject it if it doesn’t fit your needs.

Purchase Your Policy: If you decide to go ahead and buy the policy after accepting the quote, you may do it all through the app.

To guarantee that the quotation truly reflects your driving habits and possible premium, be sure to give accurate and honest information during the sign-up and test drive phases.

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Root car insurance discounts and Rewards

Based on how you drive, Root Car Insurance offers a variety of discounts and incentives. Root asserts that switching to one of its auto insurance can result in annual savings of up to $900 for skilled drivers. They might provide the following special offers and benefits:

Good Driving Discount: Root evaluates your driving safety using telematics and driving behavior. You may be eligible for a good driving discount, which could result in cheaper premiums if your driving history shows that you have safe driving practices.

Multiple Car Discount: If you insure multiple vehicles with Root, you might be eligible for a discount on your overall insurance costs.

Homeowner Discount: Root may give you a discount on your auto insurance if you own a home.

Continuous Coverage Discount: You can qualify for a discount if your auto insurance coverage has been continuous with no gaps.

Payment Frequency Discount: You can qualify for a reduction if you decide to pay your premiums more regularly (for example, annually or semi-annually).

Policy Bundle Discount: A discount can be available if you combine your auto insurance policy with other insurance policies, such as renters’ or homeowners’ insurance.

Referral Program: If you recommend friends or relatives to use Root Car Insurance, you could receive bonuses or discounts from Root.

It’s crucial to remember that depending on your region and the terms and conditions of Root Insurance, the availability and nature of these discounts and benefits may change. It is preferable to visit the official Root Insurance website or get in touch with their customer care if you want more specific and up-to-date information on the discounts and benefits that are offered to you.

Root insurance coverage Options:

Standard auto insurance coverage options are normally available from Root Car Insurance, which you can modify to meet your needs. These coverage options are comparable to those offered by many other auto insurance companies. The typical coverage choices are as follows:

Liability Coverage: If you cause an accident, liability insurance can assist you. Liability pays for any expenses incurred if any further people are hurt or property is damaged as a result of the accident.

Bodily Injury Liability: Bodily Injury pays for other people’s medical costs, such as doctor visits, hospital stays, and physical therapy, if you cause an accident and they get hurt.

If you want assistance paying for your own injuries after you cause an accident, you might need to acquire additional coverage since it might not cover you or any of your family members riding in the car with you.

Property Damage Liability: Property Damage helps to cover the costs of repair or replacement if your negligence results in damage to another person’s property, such as their car. It does not provide coverage for any harm to your own car or property.

Collision Coverage: When you cause an accident, collision compensates for covered damage to your vehicle. Collision coverage will cover any necessary automobile repairs or replacement costs if you cause an accident.

Without it, you’re on the hook for the cost. If you are hit by a driver who does not have insurance or are involved in a hit-and-run, this also covers damage to your car. The cost of coverage varies depending on your car.

Comprehensive Coverage: Your vehicle may sustain insured damage from sources other than accidents, thanks to comprehensive insurance. Comprehensive coverage will cover replacement costs or repair costs if a storm damages or steals your car. You could have to pay out of pocket without it.

This covers some types of damage, including those brought on by hail or other storms, flooding, automobile theft, cracked windshields, or damage from wildlife. The cost of coverage varies depending on your car. There are exclusions to the coverage, including doing deliberate damage to the car.

Rental Reimbursement: Rental car coverage has you covered if you need a ride while your automobile is being fixed. Find out more about selecting rental insurance. You could need a rental automobile to go around if you were in an accident and your car is being repaired. You may relax knowing that you have rental coverage.

Uninsured/Underinsured Motorist Coverage: Your property is covered if it is damaged by an uninsured driver under the Uninsured Motorist Property Damage (UMPD) policy.

Accidents do occur, but if you are struck by someone who is uninsured, you might be responsible for the cost of the property damage. Your property is protected by UMPD regardless of the at-fault driver’s financial ability to pay.

Medical Payments Coverage (MedPay): Regardless of who caused the accident, medical payment coverage aids in paying for injuries to you or your family members. Find out more about selecting MedPay insurance. If you or a member of your family is injured in an accident, MedPay will pay for your or their medical bills.

Personal Injury Protection (PIP): Regardless of who caused the accident, Personal Injury Protection will pay for your family’s medical bills and lost wages. In the event of an accident, Personal Injury Protection will pay for your family’s medical costs as well as any missed wages.

Covers the cost of renting a vehicle while yours is being repaired after a covered accident.

Roadside Assistance: Root insurance covers the assistance you require to return to driving, whether you require a tow truck, a jump start, or if you lock your keys in the car.

Every policy includes roadside assistance. Request it using the app if you require Roadside Assistance. Our partner in roadside assistance is prepared to assist. You are protected for three incidences per car, per 6-month policy term, up to $100 per incident, for the vehicles listed on your policy.

To choose the best coverage options for you, it’s crucial to carefully assess your insurance requirements and discuss them with a Root Insurance representative or an insurance agent. Based on your spending limit, car, driving style, and level of risk tolerance, customize your insurance.

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Root car insurance claims Process:

To report an event and request reimbursement for losses or injuries, follow the procedures for root insurance claims with Root Car Insurance. A general description of the Root Car Insurance claims procedure is provided below:

Report the Incident: Report any accidents or incidents as soon as possible to Root Insurance through the Root Insurance mobile app. Here, you need to answer some questions.

Or go directly to the root insurance website and click on the claims menu on the menu bar. It will open up a new window and you need to click on the file a claim. You can also call root insurance claims phone number 1 866 980 9431 or email them at claims@joinroot.com.

Take photos of your vehicle: After answering the questions, you need to submit Get as many angles as you can of your vehicle to show the damage including all pertinent information about the incident, such as the time, place, people involved, any witnesses, and an account of what transpired.

Cooperate with Investigation: Work closely with Root’s claims adjusters and supply them with any extra data or supporting materials they require to fully examine the claim.

Damage Assessment: To calculate the cost of repairs or replacement, an adjuster will evaluate the harm done to your car and/or other property.

Claim Approval: Root will email you at every step of the insurance claim process. You can also use the app at any time to see status updates. The amount to be paid for the damages, injuries, or other covered losses will be determined by Root once the claim has been assessed and authorized.

Payment Processing: Root Insurance will handle processing the payment for the accepted claim, either to you or to the service provider or repair shop directly.

Resolution and Conclusion: The claim will be deemed resolved once the required payments have been received, at which point you can move on with any required repairs or measures.

In order to make reporting and managing claims for customers’ policies quick and effective, Root Insurance emphasizes a digital claims procedure via its mobile app. Visit Root Car Insurance’s official website or get in touch with their customer care for complete information on how to file a claim and any revisions to their claims procedure.

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Root car insurance Pros and Cons

Like any insurance company, Root Car Insurance has its own set of benefits and drawbacks. Based on the facts available as of my most recent knowledge update in September 2021, the following is a summary of the advantages and disadvantages of Root Car Insurance:

Pros

  • Usage-Based Pricing: Root’s telematics-based strategy enables customized insurance prices based on individual driving preferences, which could result in lower premiums for safe drivers.
  • Simplified Mobile App Experience: The insurance process is made simpler by Root’s mobile app, which enables consumers to obtain a quotation, manage their policy, and submit claims all in one location.
  • Transparency: Root strives to be open and honest about how rates are determined, giving customers information on how their driving habits affect their premiums.
  • Easy Sign-Up and Test Drive Period: The sign-up procedure is simple, and the test drive period is a standout option that gives prospective policyholders the chance to get a personal look at telematics-based pricing.
  • Potential for Savings: When compared to standard insurance models, drivers who drive safely and sparingly may be able to reduce their insurance prices.
  • App for Android and IOS devices
  • BBB accredited company

Cons

  • Privacy Issues: Root’s method entails substantial data collection through the software, which may cause some people to have privacy issues.
  • Not Suitable for All Drivers: If you frequently drive in a way that is considered hazardous or have bad driving habits, you might not profit from Root’s pricing methodology and might end up paying higher premiums.
  • Limited Access: Potential clients may not be able to purchase Root Car Insurance in all states due to limited availability.
  • Reliance on Mobile App: For people who prefer conventional communication channels or have limited access to smartphones, Root’s reliance on the mobile app for all interactions may be a disadvantage.
  • Different Customer Service Reviews: There have been a variety of customer reviews about Root’s customer service, with some consumers expressing satisfaction while others have negative encounters.
  • Limited add-on coverage options

When determining whether Root Car Insurance is the best choice for you, it’s critical to thoroughly analyze your driving patterns, privacy concerns, and insurance needs. It’s also a good idea to contact Root directly or go to their official website to get the most recent information.

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Root car insurance reviews

There are many third-party websites like Trustpilot and BBB where we can find the real root car insurance reviews from real customers. Let’s check the root auto insurance reviews on both platforms.

Root auto insurance reviews on Trustpilot: There are more than 900 Root insurance company reviews on Trustpilot with 4.3 stars and excellent ratings.

Root car insurance reviews on BBB: BBB has 249 root insurance reviews with 1.18 stars and with A+ rating. BBB has closed 70 complaints in the last 12 months. The root is the BBB-accredited company since 2017.

Apart from these roots has been seen in many well-recognized publications like THE WALL STREET JOURNAL, CNBC, Forbes, TechCrunch, REAL SIMPLE, and more.

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How to contact Root Insurance Customer Service and Support:

Through the following ways, you can get in touch with Root Insurance’s customer care and support:

Root car insurance phone number: You can usually reach Root for customer service representatives by calling 866 980 9431 which is Root insurance contact number.

Email: You can send an email to help@joinroot.com for the customer service team.

FAQ: Root has a wide FAQ section, where you can find your answer easily.

Social Media: Use their official social media pages on Facebook, Twitter, or LinkedIn to get in touch with Root Insurance. You can ask for help by sending them direct messages or by leaving comments on their postings.

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Car insurance similar to root

Here are some possibilities you might take into consideration if you’re seeking car insurance like Root that provides usage-based or telematics-based insurance. These car insurance apps like Root have premiums based on your driving behavior:

Progressive Snapshot: A usage-based insurance scheme called Snapshot is offered by Progressive. It monitors driving patterns using a plug-in or mobile app, allowing drivers to perhaps receive discounts based on their driving behaviors.

Allstate Drivewise: Allstate’s Drivewise program tracks driving patterns and offers individualized commentary. Driving safely can result in savings on your insurance costs.

State Farm Drive Safe & Save: The State Farm initiative uses a plug-in device or a mobile app to track driving behavior. Discounts could be provided for defensive driving practices.

Metromile: Pay-per-mile insurance is offered by Metromile. Because your premium is determined by how many miles you travel, it is an excellent fit for those with minimal mileage.

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Nationwide SmartRide: Using a plug-in device or mobile app, Nationwide’s SmartRide program monitors driving behavior and may offer discounts for defensive driving.

Travelers IntelliDrive: Travelers provides IntelliDrive, a mobile app that monitors driving behavior. Discounts on your premiums may result from safe driving practices.

To find the insurance company that best suits your needs and tastes, it’s crucial to investigate and compare the individual features, costs, and conditions of each one. Additionally, make sure that these programs are accessible in your state because not all insurance solutions might be offered everywhere.

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Conclusion: is root car insurance good

For drivers seeking customized prices based on their driving habits, Root Car Insurance may be a viable choice. Root analyzes driving behavior to determine premiums via telematics and a smartphone app, potentially delivering lower rates for cautious drivers.

The transparent and user-friendly app streamlines the claims and policy administration process for insurance. People with bad driving habits, however, might have trouble finding affordable rates. People who value their privacy should be aware of the considerable data collecting involved.

Overall, Root Car Insurance offers an innovative and fair approach to auto insurance with the potential for large savings for safe drivers who are at ease using technology and seeking possible cost reductions.

Is root car insurance legit?

Yes, Root Car Insurance is a trustworthy provider of car insurance. It operates in a number of states in the US and provides insurance plans using a telematics-based method to calculate premiums based on distinct driving behaviors, with the goal of providing more precise and individualized insurance rates.

Is Root Insurance a good insurance company?

When looking for personalized premiums, responsible drivers should consider Root Insurance. The business offers possible cost reductions based on driving behaviors using telematics. It might not be appropriate for high-risk drivers, though. The overall experience for policyholders is improved by transparency and a user-friendly mobile application.

Is root car insurance cheap?

Because Root Car Insurance uses a usage-based pricing methodology, it may be cheap for safe and low-risk drivers. Safe drivers may be eligible for cheaper premiums by having their driving behavior evaluated by a mobile app. However, rates for high-risk or reckless drivers could not be competitive, so it’s critical to encourage safe driving practices for potential cost savings.

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